Portobello takes pride in quality of its gemstones and products. While we are confident in our products, we completely understand need of independent verification for your peace of mind. Therefore we offer free valuation certificate from an independent certified valuer for all purchases over £600. The valuation certificate unambiguously states the replacement value of the jewellery and can be used for insurance purposes. Check sample below:


Portobellojewellery

The Portobello Promise

Valuation Certificate

Portobello takes pride in quality of its gemstones and products. While we are confident in our products, we completely understand need of independent verification for your peace of mind. Therefore we offer free valuation certificate from an independent certified valuer for all purchases over £600. The valuation certificate unambiguously states the replacement value of the jewellery and can be used for insurance purposes. Check sample below:


1-Year Warranty

Portobello wants you to enjoy wearing your jewellery as much as we enjoy making it! We want you to feel confident about your purchase and be completely bother free therefore our products are independently valued and carry a 1- year warranty. If there are workmanship issues with your order, we will repair at no cost to you. Besides we will also bear the shipping cost. And even if you damage the piece, we will fix it for you for a reasonable cost because the jewellery looks better on you than lying in a box!

Free Ring Sizing for Lifetime

We realize that your purchase is for a lifetime! And over the years while all of us will change physically, we can’t ever leave behind that special moment that you captured in your jewellery! This is why Portobello offers 1 free ring resizing for jewellery over $1000 during your lifetime. To organize a resizing, please contact our customer support team via phone/email.